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Sigma Beta Xi, Inc. Terms and Conditions

Last Revised: 11/9/2026

These Terms and Conditions govern use of the SBX Youth & Family Services website, purchases of hotspot devices, monthly internet services, program registrations, trainings, coaching, and support services provided by Sigma Beta Xi, Inc. Some provisions apply only to the products or services you use.

1. Who We Are and Acceptance

Sigma Beta Xi, Inc. is a California nonprofit corporation and 501(c)(3) organization. By using this website, submitting a registration, purchasing a device, subscribing to internet service, or booking a service, you agree to these Terms.

Businesses may use the site to register their clients for programs or book trainings. The business is responsible for ensuring that its authorized users follow these Terms.

2. Eligibility and Minors

People under 18 may use this website and participate in programs or services. A parent, guardian, or authorized organization should review and approve participation where required.

You may not use the site or purchase services if you lack legal capacity to enter into the applicable agreement.

3. Acceptable Use

You may use the site and services only lawfully and for their intended purposes. You may not:

  • Break the law or encourage unlawful conduct.

  • Impersonate another person or organization.

  • Misrepresent your affiliation with Sigma Beta Xi, Inc.

  • Interfere with the site, services, networks, or security.

  • Attempt unauthorized access to accounts, systems, or data.

  • Introduce malware or harmful code.

  • Scrape, copy, or collect information without authorization.

  • Infringe another person’s rights.

  • Use the site in a threatening, abusive, fraudulent, or harmful way.

We may restrict or suspend access when necessary to protect the site, services, users, or organization.

4. Website Content and Intellectual Property

The website and its content belong to Sigma Beta Xi, Inc. or its licensors. You may use the content for its intended purpose, but you may not copy, modify, distribute, sell, or republish it without permission.

5. Products, Prices, and Orders

We sell hotspot devices and related services. Prices are displayed in U.S. dollars. Some prices include applicable taxes, and applicable taxes may be added where required.

Product descriptions, availability, and pricing may change. An order is not accepted until we confirm it or otherwise process it. We may correct pricing or description errors and may cancel an order when required to do so.

6. Device Returns, Warranty, and Shipping Problems

Device sales are final when the device is functioning as intended. We do not accept returns, exchanges, or refunds because you changed your mind, no longer need the device, purchased an incompatible device, found another price, experienced location-specific coverage or speed issues, failed to use the device, or cancelled internet service.

Defective devices are handled through the applicable manufacturer’s warranty. A qualifying remedy may include repair, replacement, or another remedy required by the manufacturer or applicable law. Sigma Beta Xi, Inc. does not provide an additional or extended device warranty.

Damage during shipping or delivery of an incorrect device must be reported within seven calendar days after delivery. We may request photographs and order or device information.

Do not send a device back without written authorization and return instructions. Authorized returns are sent to the applicable wholesaler or manufacturer, including T-Mobile for applicable hotspot devices. The return destination and instructions will be provided after authorization. The wholesaler pays authorized return shipping.

Nothing in this section limits rights that cannot legally be waived under California or federal law.

7. Monthly Internet Service

Monthly internet service renews automatically each month using the payment method on file. You may cancel at any time. Cancellation stops future recurring charges but does not refund a payment already processed.

Monthly service payments are nonrefundable after activation or once the billing period begins, except where required by law. We do not provide prorated refunds for partially used periods, unused data, unused days, interruptions, or failure to use the service.

8. Programs, Trainings, Coaching, and Support

Program registration, trainings, coaching, and support may have different payment, attendance, cancellation, rescheduling, age, and participation rules.

The rules displayed or provided for the specific program or service apply to that registration or booking. If specific rules conflict with these Terms, the specific rules control for that program or service.

9. Service Availability

The website, internet service, programs, trainings, coaching, and support may not always be available or uninterrupted. Availability may be affected by maintenance, technical problems, network conditions, weather, emergencies, third-party providers, or circumstances outside our control.

We provide services on a best-effort basis and do not promise continuous availability or a particular speed, result, or response time.

10. Third-Party Providers

Some devices, networks, warranties, payment services, or other features may involve third parties. Third-party terms and warranties may apply. We are not responsible for third-party services to the extent permitted by law.

11. Disclaimers

To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee that they will be uninterrupted, error-free, secure, or suitable for every purpose.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded, including applicable consumer, product, or warranty rights.

12. Limitation of Liability

To the fullest extent permitted by law, Sigma Beta Xi, Inc. is not responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, business, or goodwill arising from use of the site or services.

Our total liability will not exceed the amount paid to Sigma Beta Xi, Inc. for the applicable product or service during the 12 months before the event giving rise to the claim.

These limitations do not apply where prohibited by law, including liability for fraud, willful misconduct, gross negligence, death or personal injury, or rights that cannot legally be limited.

13. Indemnification for Business Users

If you use the site or services for a business, you agree to protect Sigma Beta Xi, Inc. from claims, losses, and reasonable costs arising from your unlawful use, your violation of these Terms, or your failure to obtain required authorization for a person you register or book.

This section does not require consumers to waive rights that cannot legally be waived.

14. Suspension and Termination

We may suspend or terminate access to the site or services if you violate these Terms, fail to pay, engage in fraud or harmful conduct, create a security risk, or use the services unlawfully.

Termination does not create a refund for amounts already paid except where required by law or the applicable program rules.

15. Governing Law and Disputes

California law governs these Terms, except where another law must apply. Disputes will be handled in the courts located in California, unless applicable law gives a consumer the right to bring a claim elsewhere.

You retain any consumer rights that cannot legally be waived.

16. Changes to These Terms

We may update these Terms to reflect changes in our services, operations, or legal obligations. We will post the revised version with a new revision date. Material changes will apply prospectively and will be presented for renewed acceptance where required.

17. Contact

For legal notices, contact:

Sigma Beta Xi, Inc.
235 W. Big Springs Rd
Riverside, CA 92507

Email: Darrell@sbxinc.org

For privacy questions, see our Privacy Policy.

For returns, refunds, and warranty information, see our Return Policy.

18. General Terms

If part of these Terms is unenforceable, the remaining provisions remain effective. These Terms, together with applicable program rules and referenced policies, form the agreement governing your use of the applicable site or service.

Provisions concerning intellectual property, disclaimers, liability limits, indemnification, governing law, and unpaid obligations survive termination.

19. Privacy

Our Privacy Policy explains how information is handled.

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